Oversee, coordinate and lead the planning, design and implementation of a central CMDB for a complex KP infrastructure.
- Develop the logical and physical data models for this CMDB
- Identify, verify, and architect the federation of data that will comprise the CMDB including external sources
- Contribute, coach, and support the ServiceNow developer team with the CMDB configuration, maintenance, and operation.
- Develop a range of documentation that describes the data model, the federation of data from external sources, the management and maintenance of the CMDB and the relevant roles and responsibilities of program personnel
- Prepare and deliver project status briefings, employee awareness presentations and training materials for personnel with direct CMDB responsibilities
- Strong communication and collaboration
Requires: ServiceNow certification