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Clinical Success Account Manager - West Coast

irvine, ca · Healthcare
Our client is seeking a Clinical Success Account Manager - West Coast, to cover (California, Nevada, Arizona, Utah).  This is a direct perm remote sales opportunity.
Position Summary:
 Responsibilities: Essential Duties
  • Direct clinical contact supporting the sales organization in demonstrating value of organization to potential customers.
  • Primary Clinical contact with existing customers to ensure long term clinical success with our products and services.
  • Proactively engages customers post-conversion to maintain and build a strong relationship throughout the lifetime of the partnership.
  • Participates on internal multidisciplinary teams to improve the operational effectiveness of our clinical services business.  
  • Supports marketing in the creation of new clinical value materials to help improve the performance of our team and customer satisfaction.
  • Develops and fosters positive working relationships with key customers to share our clinical success stories.
  • Demonstrates fiscal responsibility with allocated budgets and resources.
  • Gains input and trend information from major clinical groups through direct contact with such groups, organizations and other vendors.  
  • Continuously innovates on customer support based on internal and external feedback.  
 The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.
 General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons.               
 
Expertise: Knowledge & Skills
  • Requires full working knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action.
  • Works under general supervision. Relies on experience and judgement to plan and accomplish assigned goals. May periodically assist in orienting, training, and/or reviewing the work of other peers.
  • Judgement is required in resolving complex problems based on experience.
  • Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors.
Qualifications
Expertise: Qualifications -Education/Experience/Training/ Etc.
 Required:
  • Bachelor's degree required; master's degree preferred.
  • 06-08 years related experience required.
  • Applicable industry/professional certification preferred.
  • Regular and predictable attendance
  • Frequent business travel required, Valid driver's license and passport, Ability to work non-standard schedule as needed, Valid RN license.

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