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Business System Analyst

Pittsburgh, PA
Our client is looking for a Business Systems Analyst for a full-time direct perm role in Pittsburgh, PA.
Work with the business and other staff, performing analysis, requirements elicitation, specifications development, documentation, technical writing, communications, and testing as required.  Responsible for maintaining existing systems and associated responsibilities, establishing new system requirements, documentation and test plans. The position is engaged in new project work as well as mentoring less experienced business systems analysts, establishing subject matter expertise related to one or more business areas and supporting systems/technologies. Hybrid, 3 days in the office (Wednesday is required), 2 days optionally remote.

  • Bachelor’s degree in Computer Science, Information Science, or relevant experience; or,
  • Bachelor degree in related business field accompanied with technology or business system specific related experience.
  • Typically 2 - 5 years of experience:
  • Systems analysis or other relevant experience
  • Writing technical and/or business documentation.
  • Experience on at least one significant team-oriented systems or business related project

Product Knowledge Skill
  • Working knowledge of Microsoft Office products HTML, help authoring tools
  • Awareness of analysis methodologies including concepts such as entity-relationship.
  • Exhibits competency with basic modeling techniques (e.g., data modeling, process modeling) and tools as required.
  • Expected to show some appreciation for the aesthetics of the analysis, design and/or modeling techniques used.
  • Strong decision-making, analytical and technical skills
  • Strong verbal, written and interpersonal communication skills
  • Competent customer service skills
  • Ability to effectively communicate with peers, management and the business of the organization (verbal & written)
  • Demonstrate flexibility in being able to work independently when required, and also as part of a team
  • Demonstrate cooperative attitude and effective interpersonal and communication skills with clients and co-workers
  • Competently use of SQL and/or other tools to exploit database technologies and information gathering.
  • Ability to multi-task projects and priorities with minimal direction.
  • With minimal direction, demonstrates strong decision making skills
  • Competent problem solving skills
Hours Of Work
  • Ability to work core business hours
Duties & Responsibilities
General Characteristics:
  • Work competently with general supervision.
  • Work collaboratively with Business, Business Analysts, QA Analysts, Development, and others as needed
  • Process and demonstrate competent written and oral skills.
  • Adhere to and advance departmental standards (designs, specifications, testing, documentation, incident reporting, etc.).
  • Maintain a current understanding of analytical and design techniques appropriate to this position.
  • Interacts effectively with end users and other members of BISD.
  • Mentors less experienced business systems analysts.
  • Collaborate with Business, Business Analysts, Developers and QA Analysts to understand business needs and requirements, and translate into test scenarios when appropriate

Analytical Duties:
  • Determine and document business objectives.
  • Translate business objectives into published system requirements and specifications.
  • Ensure business requirements are testable
  • Collaboratively work with others and lead, to publish design specification using professionally accepted modeling tools
  • Develop and maintain design specifications which solve business objectives while exhibiting robustness.
  • Develop and maintain published database, program, and script specifications.
  • Work with QA Analyst to develop and maintain test specifications.  May include preparation of test data and test scripts.
  • Work with others to collaborate to develop and prepare estimates
  • Create and maintain documentation for end-users and support personnel
  • May assist in determining system capacity requirements.
  • May evaluate business needs, recommend best fit solutions such as purchasing third-party software, integrating multiple software applications or repairing current applications.

Other Duties:
  • Provide customer support, training material and documentation
  • Assist user community in determination of “best practices” regarding usage of systems.
  • Perform testing as required
  • Perform other duties as required.


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