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System Analyst

Morristown, NJ
Our client is looking for a System Analyst for a direct perm opportunity.

The Systems Analyst will support, upgrade, provide training, update and create documentation for key administrative applications and SQL data import processes and reports.

  • Support for the following applications:
    • PowerCampus
    • Self-Service
    • SEU SQL Reporting
    • Dynamics Great Plains
    • Navigate
    • Slate
    • Constituo
  • Monitor the Helpdesk IT Ticket System queue to troubleshoot and resolve technology software and hardware issues and fully document resolutions.
  • Work with external application support to report and resolve software issues we may encounter.
  • Perform application testing and upgrades for various administrative applications.
  • Improve efficiency of operations through developing scripts and SSIS packages to manipulate, import/export data between systems for process automation and integration of disparate information systems.
  • Troubleshoot and resolve SQL Server errors resulting in job failures.
  • Create and deploy reports using SQL Server Reporting Services.
  • Assist with managing internal databases with a focus on data integrity, security and availability.
  • Assist with managing scheduled SQL Server jobs and application maintenance.
  • Assist in defining and applying data security and access policies to college operations and to database driven applications.
  • Analyze internal systems and processes and assist with determining redundancies to streamline them and improve system utilization.
  • Research, test, improve and implement new processes and modules, while considering Information Technology best practices.
  • Maintain and develop documentation encompassing any developed systems, programs, or automated processes.
  • Participate in training end users in the use of various administrative applications.
  • Assist in 3rd party integrations using API and IPAAS software
  • Performs other duties and assignments, as required.

  • Bachelor's degree in Computer Science or equivalent level of training and experience required.
  • Three years of current technical experience in support, programming and database design/development or equivalent experience required.
  • Must possess excellent oral, presentation and written communicative skills, be a quick learner, self-motivated, patient, able to work in stressful situations, and willing to work flexible hours, as needed.
  • Proficient with Visual Studio and SQL Server Management Studio.
  • Ability to carefully follow written and verbal instruction and verify accuracy with strong attention to detail.
  • Experience in a technical support environment, knowledge of relational databases, normalization, and programming methodology is required.
  • Strong working knowledge of Microsoft Windows and Microsoft Office required.
  • Ability to maintain confidentiality in all interactions with people and information, and adhere to data security standards, as well as FERPA and HIPAA compliancy required.
  • Ability to work independently and in teams in a demand-based, service oriented setting required.
  • Excellent organizational, interpersonal, oral and communication skills with fluency in both verbal and written English required.
  • Communicate effectively with technical and non-technical personnel, administrative users, staff, faculty and students.
  • Have strong analytical skills and a logical approach to problem solving.
  • SQL programming skills are essential and one other commonly used programming language (Perl, PHP, ASP.NET, C#, VB.Net, Java, PowerShell, HTML, and ColdFusion) is desirable.
  • Microsoft SQL Server 2012, creating and modifying T-SQL scripts, SSIS packages, SSRS reports, and data manipulation with Excel, Access and Microsoft SQL Server is also required.
  • Knowledge of PowerCampus, PowerFAIDS, Raiser’s Edge, and Microsoft Dynamics Great Plains or similar applications with a higher education background is preferred.
  • Knowledge of Constituo integration software
  • Have a basic understanding of project management principles.

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