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Client Service Coordinator

Parsippany, NJ · Information Technology
Medical device company
Hybrid work schedule
Client Service Coordinator

The company is the leading supplier of digital 2D and emerging 3D photographic equipment, imaging software, and computer systems for advanced patient imaging serving both physicians and the healthcare industry. We provide the highest quality products and services and have established a reputation for innovation and service excellence.


We are looking for team-oriented candidate with strong communication and relationship skills to join our sales team. The ideal Client Service Coordinator candidate is an outgoing, and enthusiastic team player with a deep commitment to delivering the highest levels of customer service and satisfaction through interaction, organization, and attention to detail.

This is a hybrid position: 2 days in office; 3 days at home


Job Description:
  • Develop relationships with regional customers and act as primary contact, providing regular account status details, new product and upgrade information, training, and webinar opportunities
  • Support outside sales team to document opportunities, develop proposals, and provide product information to prospective customers
  • Maintain customer records and deliver sales and service reports to team members
  • Represent company and provide product demonstrations at industry trade shows

Core Requirements:
  • Bachelor’s degree in business, communication, or marketing preferred
  • 2+ years’ experience in a professional sales or customer service environment
  • Experienced in working autonomously with the ability to prioritize tasks
  • Strong customer service skills to build and maintain strong client relationships
  • Solid time management and organizational skills
  • Willingness to travel to tradeshows 3-5 times per year
  • Technical aptitude in dealing with computer hardware and software products

Desired:
  • Experience in medical, aesthetics, sales, or marketing industry
  • Photography knowledge would be advantageous
  • Bilingual or Multilingual

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