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Information Systems Analyst

Parsippany, NJ
We are looking for an Information Systems Analyst who has experience in system design working in a technical capacity and can follow a project through from start to completion. The right individual performs productively in a fast-paced work environment, works well independently, and possesses strong project management and analytical skills.

This is a hybrid position -- 2 days in office; 3 days at home


Job Description:
  • Deploy, maintain, configure, and troubleshoot core business software
  • Identify and implement technical solutions in support of changing business needs
  • Analyze identified issues and determine the best solution for the end user evaluating alternate workflow solutions when necessary
  • Create and maintain user guides and process documentation
  • Develop, prioritize, and organize requirement specifications, design diagrams, and flowcharts for developers and testers to follow
  • Coordinates development with programming and testing teams
  • Identify, understand, and clear project blockers
  • Validate results to ensure alignment with the design
  • Ensure operation by training client personnel and providing support
  • Communicate project statuses with team members to assure timely deliverables that exceed client expectations
  • Accomplish information systems and organization mission by completing related results as needed

Core Requirements:
  • Bachelor’s degree, technical school certificate, or equivalent work experience
  • 3 years’ experience with direct customer support in a technical setting
  • Strong verbal and written professional/technical communication skills with the ability to communicate with non-technical stakeholders as well as provide status and follow through issue completion for ongoing support resolution
  • Demonstrated experience in assessing business and client needs translating them into designing elegant and efficient technical solutions

Desired:
  • Basic understanding of client/server, web based, and mobile applications, and SQL databases
  • Digital photography experience is a plus

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