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Network Manager

Piscataway, NJ

Network Manager will report to the Senior Director, IT & Application Development.  Works with team members, vendors, other staff, to support networking and hardware needs.
This position oversees various services critical to the daily operations - including high-performance compute, storage and desktop infrastructure. 
Among the key duties of this position are the following:
• Helps set up, design, purchase and configure new servers, network, file storage, wireless, etc when needed.
• Initial set up and administration of Active Directory, Office 365, cloud storage, servers supporting websites and other tools.
• Manages the delivery of technical support for network and system administration of the organization.
• Supervises a technical staff comprised of one or two full-time staff members including hiring, performance appraisals and discipline when appropriate. Must also be willing to be hands on.
• Responsible for projects, staff and budgets to ensure successful completion of all assigned tasks in a demanding, 24/7 production environment.
• Investigates new technologies and makes decisions for the above services as well as make recommendations to the Director for all supported services.


PERFORMANCE GOALS:
 
  • Develops network infrastructure. 
  • Helps staff desktop support, setting up standards and procedures to handle requests, issue reports and upgrades as needed.
  • Supports users in multiple work sites as well as remote users.
  • Keep abreast of new technologies, concepts and procedures as appropriate to  requirements and support.
  • Works with staff and vendors to provide hardware (desktops, laptops, servers), network and email to staff.

COMPETENCIES:

• Excellent communication skills, and computer literacy in the areas detailed below are critical.
• Advanced understanding of the administration and deployment of Windows and Linux operating systems as well as storage systems.
• Follow through/up skills; Ability to quickly troubleshoot issues
• Working knowledge of Active Directory, system maintenance and imaging as pertains to the implementation of the above services.
• Must possess and maintain a valid driver’s license and be willing to travel, when necessary, to sites throughout New Jersey for business demands.


QUALIFICATIONS:
 
  • Requires a bachelor's degree and demonstrates comprehensive knowledge and understanding of information technology management principles and practices.
  • Requires a minimum of five years of relevant professional experience and excellent communication skills.
  • Proficiency with network, hardware and email adminstration.
  • Possess technical and/or application knowledge.
  • Ability to work with Microsoft and other vendor licensing and adminstration toolsets.
  • Ability to translate business requirements into detailed application design specifications in the Ability to learn, integrate and utilize new technologies & information into your skill set quickly and independently as needed.
  • Able to train and direct desktop support staff.

Preferred Qualifications:
  • FISMA/HIPAA compliance experience (nice to have but not required)
  • Network and computer troubleshooting
  • Technical training and documentation

Equipment Utilized
  • Operating Systems – Windows desktop (7+), Windows server, Linux and Mac OS (10.x)
  • System Management– KACE or other ticketing/change deployment system, Bomgar (screen sharing/remote control), etc
  • Directory/Authentication Services – Active Directory and LDAP
  • System Backup – NetVault and BackupExec
  • Storage – Isilon Storage, Tape Libraries
  • Databases – MySQL and Microsoft SQL
  • Servers – Physical and virtual (HyperV or VMWare)
  • Productivity Applications – MS Office, Adobe Suite, Office 365, etc.
  • Computer peripherals – Printers, copiers, scanners, plotters, camera system
  • Cloud Services – AWS, Azure, etc
  • Firewalls
  • Power Shell

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