The company is seeking a talented Technical Support Specialist. They are seeking smart, self-directed technologists who are dedicated to supporting customers and developing an excellent customer support department.
- 5+ years experience supporting all aspects of medium-sized business network.
- Install, update, and troubleshoot Windows 7/ 8/10 operating systems, as well as desktop & laptop hardware
- Support a mixed environment of Linux and Macs
- Network-based AntiVirus solutions (Bitdefender, Sophos & Symantec)
- Windows 2008 & Windows 2012 Servers (both operating systems & hardware)
- Linux OS (hardware and virtualized)
- Network-based printers & copiers
- Network switches, firewalls (Fortinet and wifi equipment)
- Virtualization technologies, specifically VMWare-based platforms
- Backup software (backup exec and backup scripts).
- Manage Office365 mailboxes, Exchange, Amazon S3, Microsoft Azure
- Experience with IIS, Apache
- QL database applications (managing jobs, backups, drops, configure, restore)
Head Finder of Needles in Haystacks
Resouce1 ~ A Micro Strategies Company
1160 Parsippany Blvd.
Parsippany, NJ 07054
Office: (973) 957-6416