Data & Voice Engieer

Location: Roseland, New Jersey
Date Posted: 12-03-2018
The selected candidate will work with our clients Network Operations (Data & Voice) Services team.  Primary responsibilities would be to provide  tier1 technical support for all Data and Voice Networking systems   in a multi-campus environment.   This includes, but not limited to planning, design, and troubleshooting local and wide area network infrastructure , including routers, firewalls, switches, gateways, DNS servers, DHCP servers, and related hardware , software, and services.  
Other responsibilities would include automating day to day processes with a self-service mindset, operationalizing cloud management, maintenance upgrades, level 1 support, troubleshooting, monitoring and reporting, alerting, and maintaining Standard Operating Procedures (SOP). 
The ideal candidate should have a bachelor's degree in information technology, computer science, or a related field is required for this position; however, candidates with significant prior experience instead of a degree will be considered.  This candidate should be highly motivated and have excellent writing and communication skills.
Experience in the following areas required:
Hardware and Software:
  • Cisco Routers and Switches, Wireless, WAPS, and WAAS.
  • Cisco Call Managers (voice), Unity voice mail, and CUBE systems
  • AVAYA PBX 450 systems as well as CM types.
  • AVAYA ASA program
  • AVAYA Modular Messaging. CMS. ACD call centers.
  • Windows XP, Windows 2000 Server, Windows Server 2003, DNS, TCP/IP, SMS and Microsoft’s management and troubleshooting tools
  • Familiar with Microsoft Office products, Word, Excel, Visio, and Lotus Notes. 
    Monitoring Tools:
  • IBM ITNM Netcool
  • Cisco WCS/NCS
  • Cisco WAAS
  • APCON Fabric Switches
  • Protocol Analyzers (Wild Packets Sniffer, Wireshark..)
  • Netflow
  • VitalNet
Experience in the following would be a strong plus:
  • Ability to automate via scripting or vendor tooling
  • PowerShell, Perl, Python, KSH/BASH
  • Experience with Cloud Computing/Technology
  • Fluent in Japanese and/or Spanish
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